Privacy Policy

1. Introduction

College Volleyball AI ("we", "us", or "our") operates VolleyRecruit and is the data controller responsible for your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our service.

2. What We Collect

We collect the following categories of personal data:

• Account data: Name, email address, password (hashed), and profile information
• Recruiting data: Schools you track, coaches you contact, pipeline stages, and messages
• Usage data: Feature usage, interactions, and session activity
• Device data: IP address, browser type, and device identifiers
• Support data: Messages and communications with our support team

3. How We Use Your Data

We use your personal data for the following purposes:

• To create and manage your account
• To provide and improve our recruiting tools and services
• To send you service-related notifications and updates
• To prevent fraud and ensure security
• To analyze usage patterns and improve the product
• To respond to your support requests

4. Legal Basis

We process your personal data based on the following legal grounds: (a) performance of our contract with you (providing the service), (b) our legitimate interests (security, fraud prevention, product improvement), (c) your consent (where explicitly requested), and (d) compliance with legal obligations.

5. Data Sharing

We share your data with the following categories of recipients:

• Service providers: Hosting, analytics, and support tooling vendors
• Paddle: Our Merchant of Record for payment processing, subscription management, tax compliance, and invoicing
• Professional advisers: Legal and accounting professionals when required
• Authorities: When required by law or to protect our rights

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. After account deletion, we may retain certain data for legitimate business purposes (such as fraud prevention and legal compliance) for up to 2 years, after which it is deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal exceptions)
• Object to or restrict certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at volleyrecruitsupport@gmail.com. We will respond within 30 days.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

We use essential cookies to operate the service (authentication, session management) and analytics cookies to understand usage. You can manage cookie preferences through your browser settings. We do not use third-party marketing cookies.

10. International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. When we do so, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

11. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact

For privacy-related questions or to exercise your rights, contact us at volleyrecruitsupport@gmail.com.